YATTA STUDIO POLICY
CANCELLATION POLICY AND STUDIO RULES
At Yatta Studio we want to make sure that every part of your experience with us is clear and straightforward, making it easier and safer for you and all class participants. Please take a moment to read over the few rules that we do have in place
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24 HOUR CANCELLATION NOTICE
We have a 24 hour cancellation policy on all classes.
All classes must be cancelled via the Mindbody site or Yatta App.
No refunds will be made within 24 hours of the class scheduled time.
All 'No Shows' and late cancellations will be charged for the price of the class.
If you are an Unlimited Member you will be charged £10.
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PRIVATE STUDIO SESSIONS
We have a 48 hour cancellation policy on all private studio sessions.
Please email hello@yatta-studio.com to confirm any cancellations.
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COVID/SICKNESS
If you are feeling unwell / have any Covid symptoms, for the safety of others, we kindly ask that you reschedule your class.
Refunds will be issued in line with our 24 hour cancellation policy.
We will review our Covid policy on a regular basis in line with Government advice.
In the unlikely event that Yatta Studio needs to cancel a class - all refunds will be credited to accounts on Mindbody.
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PAYMENT POLICY
All classes must be booked and paid for via our website yatta-studio.com (Mindbody App/Yatta App).
We accept debit/credit cards via the Stripe Link. We don’t accept cash.
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WHAT TO WEAR / BRING
Yatta Studio is a “sock only” zone, and we would appreciate you bringing grip socks for all sessions.
Socks can be purchased prior to your session from the reception desk at the studio.
Please wear comfortable secure clothing.
Water will be available, but please feel free to bring your own bottle (bottles also available to purchase in the studio)
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ENTERING THE STUDIO
Please do not arrive more that 5 minutes before your class.
If you are early please respect the class in progress.
On arrival please place all shoes and belongings in the cubbie holes before entering the studio.
To avoid disruption, if you are more than 15 minutes late you will not be permitted to join the class.